Privacy Policy

This privacy policy covers this website. This Policy intends to make clients/users aware of the general rules for the treatment of personal data, which are collected and processed in strict respect and compliance with the provisions of the personal data protection legislation in force at all times, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (“GDPR”).

Our website may include access links to other websites for which we are not responsible and the user should consult their privacy policies.

Our team respects the privacy of the client/user and processes their personal data in accordance with the laws in force. The data will not be processed for any purpose other than those specified herein, reserving the right to update or modify the Privacy Policy at any time, namely, in order to adapt it to legislative changes.

For what purposes the User’s personal data is collected?

The data collected in the forms of the website are intended exclusively for the processing of requests from customers/users, namely data such as name, address, telephone number and e-mail address and VAT number and will not be used for any other processing. This information is not, under any circumstances, provided to third parties, but is only intended to serve you better. This will only be used in the follow-up of negotiations/contacts made with you.

Who has access to the User’s personal data and who is responsible for data processing?

Our company does not disclose any personal data of its customers and users to third parties, without their consent, except when required by law, being our responsibility to treat the user’s personal data.

If the holder of personal data needs to contact the data controller, he/she can do so through the means and by sending an email to pttrip@pttrip.pt.

Where is the user data stored?

The data of our customers and users are automatically saved on a secure server located in Portugal, being stored in specific databases, created for this purpose. These servers are protected and maintained in accordance with the highest security standards and in order to respect applicable privacy laws. If you wish to be removed from our database, you can exercise that right by contacting us through the various means available on the website.

How long do we keep your personal data?

The period of time during which personal data is stored and preserved varies according to the purpose for which the information is processed. Safeguarding legal requirements, the data will be stored and preserved only for the minimum period necessary for the pursuit of the purposes that motivated its collection or its subsequent treatment, under the terms defined by law.

What are the client/user rights?

As holders of personal data, customers/users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except when data are indispensable for the provision of services and compliance with legal obligations), the right to object to their use for commercial purposes and the withdrawal of consent, and the right to data portability.

How can you access, rectify, update, limit, delete, oppose the treatment of your personal data, or remove consent?

Without prejudice to the provisions of the GDPR, the holder of personal data may do so directly on the client page (my account), upon written request to the email pttrip@pttrip.pt or on the GDPR page.

How do we use “cookies”?

“Cookies” are small text files that can be stored on your computer using the internet browser (browser), retaining only information related to your preferences, not including, as such, your personal data. They keep generic information, namely the form or location/country of users’ access and the way they use the sites, among others. Cookies only retain information related to your preferences.

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